About Aura & Ash
Aura & Ash is a personalized gifting company dedicated to creating bespoke handmade pieces that resonate with warmth and sentiment. Our collection is designed to help you celebrate the milestones and special occasions in life with one-of-a-kind gifts.
Gift Categories
Personalized Keepsakes
Explore our selection of personalized gifts that tell your unique story and make every occasion memorable.
Home Decor
Charming Accents
Curated Boxes
Beautiful Boxes containing a collection of personalised items and products.
Custom Creations
Whether you have a vision in mind or need assistance, our team is here to help you create custom gifts that reflect your personal touch.
FAQ
Common Inquiries
Find answers to frequently asked questions about our gifting process, customization options, and delivery.
Orders (Custom / Bespoke)
As all our pieces are custom / Bespoke orders, please contact us directly to discuss your ideas. We’re excited to collaborate and bring your vision to life. (email - bilson.c@gmail.com)
Care Instructions
To maintain the beauty of your gifts, follow our care guidelines for long-lasting enjoyment.
Garments / Fabrics- To prolong the life of your sublimated clothing, always turn garments inside out and machine wash cold on a gentle cycle with mild detergent. Never use bleach or fabric softeners. Air dry the items or tumble dry on the lowest heat setting to prevent fading and shrinkage
Sublimated bottles (and other items—whether made of metal, glass, or ceramic) must be hand washed with mild dish soap and a soft sponge. Avoid harsh abrasives, soaking for long periods, or high-heat dishwashers. The sublimation ink is infused directly into a special polymer coating, so gentle, routine cleaning keeps the design vibrant and stops the outer coating from peeling.
Wooden Items - Because wood is porous and prone to warping, sublimated wood should never be fully submerged or put in the dishwasher. Instead, spot clean the surface by wiping it gently with a soft, lint-free microfiber cloth dampened with a little water and a drop of mild dish soap, then dry it completely.
Get in Touch
Have questions or need assistance? Reach out to us through the contact form and we will respond promptly to help you.
(alternatively email us: bilson.c@gmail.com)
